Terms and Conditions for Geometric Gardens Online Platform

Welcome to Geometric Gardens. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our online platform, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. Definitions

• "Geometric Gardens," "we," "us," or "our" refers to the company providing the services.
• "User," "you," or "your" refers to the individual or entity accessing or using our online platform and services.
• "Services" refers to all offerings by Geometric Gardens, including but not limited to bespoke floral arrangements, event floristry, wedding floral design, corporate flower subscriptions, floral workshops, plant sales and styling, and botanical art installations, whether accessed through our online platform or otherwise.
• "Online Platform" refers to our website, applications, and any other digital interfaces through which we provide our services.
• "Content" refers to any text, images, videos, audio, or other multimedia available on our online platform.

2. Use of Our Online Platform

You must be at least 18 years old to use our online platform and services. By using our online platform, you represent and warrant that you are at least 18 years of age.

• You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the online platform.
• You are responsible for ensuring that all information you provide to us through our online platform is accurate, current, and complete.
• Unauthorized use of our online platform may give rise to a claim for damages and/or be a criminal offense.

3. Products and Services

Geometric Gardens offers a range of floristry and botanical design services. While we strive to ensure that all descriptions and images of our products and services are accurate, variations may occur due to the natural elements involved.

• Bespoke Arrangements: All bespoke orders require detailed consultation and may be subject to specific contractual agreements.
• Event and Wedding Floristry: These services are subject to specific proposals, contracts, and payment schedules.
• Workshops: Participation in workshops may have specific age and skill requirements, and spots are often limited.
• Plant Sales: Plants are living organisms; their condition may vary, and we cannot guarantee longevity once they leave our care.
• We reserve the right to modify or discontinue any product or service without prior notice.

4. Pricing and Payment

All prices for products and services are listed on our online platform in GBP (£) unless otherwise stated. Prices are subject to change without notice.

• Payment terms for specific services (e.g., events, weddings, corporate subscriptions) will be outlined in separate agreements.
• For online purchases, payment must be made in full at the time of order placement. We accept various payment methods as indicated on our online platform.
• All fees are non-refundable unless otherwise specified in writing.

5. Delivery and Collection

Delivery options and charges will be specified during the checkout process or in your service agreement. We aim to deliver within agreed timescales, but cannot be held responsible for delays outside our control.

• For collections, please adhere to the agreed collection times to ensure the freshness and quality of your order.
• It is your responsibility to provide accurate delivery information. Geometric Gardens is not responsible for non-delivery or late delivery due to incorrect or incomplete addresses.

6. Cancellations and Refunds

• Retail Orders: Cancellations for general retail orders may be eligible for a refund if made within a specified timeframe (e.g., 24-48 hours before delivery/collection), subject to the nature of the product. Bespoke items may not be cancellable.
• Event/Wedding Floristry: Cancellation terms are detailed in individual service contracts due to the bespoke nature and significant planning involved.
• Workshops: Cancellation policies for workshops vary and will be communicated at the time of booking.
• Refunds, if applicable, will be processed in accordance with our refund policy, which can be found in full detail by contacting us.

7. Intellectual Property

All content on our online platform, including but not limited to text, graphics, logos, images, and software, is the property of Geometric Gardens or its content suppliers and is protected by international copyright laws.

• You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our online platform without express written permission from us.
• The Geometric Gardens name and logo are trademarks of Geometric Gardens. You may not use these without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Geometric Gardens shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, our online platform or services.
• Any conduct or content of any third party on our online platform.
• Any content obtained from our online platform.
• Unauthorized access, use, or alteration of your transmissions or content.

While we strive to provide accurate and up-to-date information, we do not warrant the completeness, reliability, or accuracy of the Content on our online platform. We reserve the right to make changes to the Content at any time without notice.

9. Indemnification

You agree to indemnify, defend, and hold harmless Geometric Gardens, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of our online platform or services, your breach of these Terms, or your violation of any applicable laws or regulations.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our online platform after any such changes constitutes your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Geometric Gardens
• 37 The Shard
• London Bridge Street
• Floor 33
• London, Greater London
• SE1 9SG
• UK
• Phone: 020 7946 0876